Free Online Course on IT Support: Networking Essentials

Microsoft is offering free online course on IT Support: Networking Essentials. The course begins by explaining the purpose of networking and then examines how networks are configured in homes, offices, between offices, and around the world with the Internet.

In this four week course, applicants will learn the essentials of networks from basic network components to how the Internet connects all over the world. This course will start on January 1, 2018.

Course At A Glance 

Length: 4 weeks
Effort: 2-3 hours pw
Subject: IT
Institution: Microsoft and edx
Languages: English
Price: Free
Certificate Available: Yes, Add a Verified Certificate for $99
Session: Course Starts on January 1, 2018

Providers’ Details

We live in a mobile-first and cloud-first world. Computing is ubiquitous, and experiences span devices and exhibit ambient intelligence. Billions of sensors, screens and devices – in conference rooms, living rooms, cities, cars, phones, PCs – are forming a vast network and streams of data that simply disappear into the background of our lives.

About This Course

IT Support: Networking Essentials is designed to introduce the core networking concepts to learners who are new to IT Support. The course begins by explaining the purpose of networking and then examines how networks are configured in homes, offices, between offices, and around the world with the Internet.

Why Take This Course?

This includes a review of network topologies, physical networking, and network protocols. The course concludes with an introduction to network troubleshooting, including how to troubleshoot common networking issues.

Learning Outcomes

  • Understanding networking topologies
  • Understanding LANs, WANs and the Internet
  • Understanding wireless and wired networks
  • Understanding network protocols
  • Understanding TCP / IP
  • Troubleshooting networking using built-in networking tools

Instructors

Pam Glazier

Pam Glazier holds a Bachelor’s degree in In British and American Literature from the University of California at Berkeley, and has been involved in technology, narrative deconstruction, and adult pedagogy for more than 15 years.

James Seymour

James Seymour has a background in training and consulting with more than 20 years of IT industry experience focused primarily on infrastructure and messaging.

Tony Frink

Tony Frink is a 35 year veteran of the IT industry, with a background in ERP technologies, Microsoft Dynamics CRM, and Microsoft Office.

Requirements

The Windows client training as part of the Microsoft Professional Program – IT Support.

How To Join This Course

  • Go to the course website link
  • Create an edX account to SignUp
  • Choose “Register Now” to get started.
  • EdX offers honor code certificates of achievement, verified certificates of achievement, and XSeries certificates of achievement. Currently, verified certificates are only available in some courses.
  • Once applicant sign up for a course and activate their account, click on the Log In button on the edx.org homepage and type in their email address and edX password. This will take them to the dashboard, with access to each of their active courses. (Before a course begins, it will be listed on their dashboard but will not yet have a “view course” option.)

Apply Now

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