Rochester Institute of Technology is offering free online course on Business Communication. In this course, there will be a strong focus on business writing, active listening, and communicating your ideas effectively to a particular target audience.
Applicants will learn how to effectively communicate and build professional relationships through face-to-face, written, and non-verbal communication.
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( votes)Course At A Glance
Length: 3 weeks
Effort: 6-8 hours pw
Subject: Business & Management
Institution: Rochester Institute of Technology and edx
Languages: English
Price: Free
Certificate Available: Yes, Add a Verified Certificate for $49
Session: Closed
Providers’ Details
Rochester Institute of Technology is home to leading creators, entrepreneurs, innovators and researchers. Founded in 1829, RIT enrolls more than 18,600 students in more than 200 career-oriented and professional programs, making it among the largest private universities in the U.S.
About This Course
Business communication is vital to professional success. This course, part of the Soft Skills Professional Certificate program, will help you unlock the secrets to business success by understanding workplace culture. You’ll learn how to use language and nonverbal communication to convey shared meanings in face-to-face and remote professional relationships.
Why Take This Course?
In this course, there will be a strong focus on business writing, active listening, and communicating your ideas effectively to a particular target audience. We will discuss the impact of assumptions or bias that people may bring to workplace interactions. Learners will apply their knowledge by critiquing real-world business scenarios from the workplace.
Learning Outcomes
- How to critically evaluate your role in workplace interactions
- How to employ strategies for active listening
- How to ask questions that move conversations forward
- How to communicate ideas clearly and succinctly
- How to assess needs of clients and colleagues
- Best practices for face-to-face and remote communication
Instructors
Andrea Hickerson PhD
Andrea Hickerson, PhD, is the Director of the School of Communication at RIT and an Associate Professor of Journalism.
How To Join This Course
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